Remove iPhone Value Pack

Remove iPhone Value Pack

Remove iPhone Value Pack

SOLVED
Beth_95
I'm a Participant Level 1

Remove iPhone Value Pack

Hi,

 

I have the iPhone Value Pack as an add-on but I want to remove it. I've tried calling *234 but I can't find the option to remove it.

 

Any help would be great thanks!

 

 

 

Accepted Solution

Re: Remove iPhone Value Pack

Solved by MVP MVP
It's not possible to remove the Value Pack using the self-serve options.
*234 would be to make a payment so it's normal that it doesn't help you remove the value pack. You can dial *611 to talk to a representative or you can message Fido on Facebook or Twitter .
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2 REPLIES 2
KAPABLE-K
MVP

It's not possible to remove the Value Pack using the self-serve options.
*234 would be to make a payment so it's normal that it doesn't help you remove the value pack. You can dial *611 to talk to a representative or you can message Fido on Facebook or Twitter .


Hey @Beth_95,

 

 

Welcome to our Community! Smiley

 

I'd be happy to help you out with the Value Pack transaction!

 

I'll send you a PM shortly to look into this with you.

 

Also, as @KAPABLE-K mentioned, don't hesitate to send us a message on Facebook or Twitter in the future, if you have account related questions. We're always happy to help Smiley