Remove iPhone Value Pack

Remove iPhone Value Pack

Remove iPhone Value Pack

SOLVED
jiayingluo
I'm a Participant Level 1

Remove iPhone Value Pack

How to remove Iphone Value Pack?

I tried to call *234 but I can not remove it

 

 

 

Accepted Solution

Re: Remove iPhone Value Pack

Solved by MVP MVP

@jiayingluo

 

It's not possible to remove the Value Pack using the self-serve options.

*234 would be to make a payment so it's normal that it doesn't help you remove the value pack. You can dial *611 to talk to a representative or you can message Fido on Facebook or Twitter .

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8 REPLIES 8
KAPABLE-K
MVP

@jiayingluo

 

It's not possible to remove the Value Pack using the self-serve options.

*234 would be to make a payment so it's normal that it doesn't help you remove the value pack. You can dial *611 to talk to a representative or you can message Fido on Facebook or Twitter .



FidoPierre
Moderator (inactive)

Hey @jiayingluo

 

As @KAPABLE-K mentioned the number *234 is a direct number to our IVR system to process payments. However I'll send you a PM on here to help you with that value pack. Smiley 



CoolSense
I'm a Participant Level 1

Hello, I'd like to remove iPhone value pack but when I dial *234 I can't find the option to remove it. 

Welcome to the community @CoolSense! Smiley

 

I moved your thread since we already had a similar one. I'm sending you a PM so we can help you with your request. Smiley



Kevicii
I'm a Participant Level 2

Hi, I want to remove iPhone Value Pack. Thanks U

Hey @Kevicii

 

We can help you with that here.


I'm sending you a PM now to get this looked into.


Talk to you soon.

 

 



mACAZY
I'm a Participant Level 1

Can anyone help me with removing iPhone Value Pack Add-on? Seems like I cannot remove it by myself Sad

FidoRanya
Former Moderator

Hey @mACAZY ,

 

We moved your post to this thread as it made more sense to have it here Smiley .

 

I sent you a PM to help out ! We'll talk soon.