Refund for tablet not received

Refund for tablet not received

Refund for tablet not received

LaimuiFu
I'm a Participant Level 1

Refund for tablet not received

I ordered a LG tablet through fido and it never arrived. I called Fido and they said the tablet was sent back as it was undeliverable, no pick up location or even a drop off at the post office. I asked to be refunded and they said they would. It has been over 3 months and I have not received any refund. How long does it take to refund a credit card purchase? this is an unreasonable amount of time.

 

 

 

1 REPLY 1
FidoPierre
Moderator

Hey @LaimuiFu

 

A refund would usually not take longer than 3 months. I'll send you a PM so we can check things out together!