Real Time Data Usage Display - Delay

Real Time Data Usage Display - Delay

Real Time Data Usage Display - Delay

SOLVED
snak1971
I'm a Participant Level 1

Real Time Data Usage Display - Delay

I use data. If I were to put my phone in "Airport Mode" which means my phone is not using data whatsoever. How long does it take for the system accurately and EXACTLY display my data usage.

 

The reason I ask is...I would like to know what the process is in terms of the app displaying accurate data information. My goal is also to narrow down estimates in terms of when txt messages regarding 90% and 100% usage. If I get a txt getting the 90% warning...am I closer to 100% already because of the delay?

 

Thanks. Have a great day...TODAY. (Not three days from now)

J

 

Accepted Solution

Re: Real Time Data Usage Display - Delay

Solved by Former Moderator FidoMegan

Hey snak1971! 

 

Welcome to the community! Very_Happy

 

There can be a delay of 12 hours for your data usage to be updated on the My Account app. It can also take up to 72 hours before the usage summary is reset to zero at the end of your billing cycle. 

 

Hope this helps! 

 

 

View solution in context
1 REPLY 1
FidoMegan
Former Moderator

Hey snak1971! 

 

Welcome to the community! Very_Happy

 

There can be a delay of 12 hours for your data usage to be updated on the My Account app. It can also take up to 72 hours before the usage summary is reset to zero at the end of your billing cycle. 

 

Hope this helps!