Reactivate Temporary Suspension acc

Reactivate Temporary Suspension acc

Reactivate Temporary Suspension acc

SOLVED
Dearj698
I'm a Participant Level 2

Reactivate Temporary Suspension acc

my suspension period still have 18 days ,until I can get back my old plan.but I need a phone now.

as it is suspended ,i cannot make a phone call to reactivate it. can anyone help me with this?

Accepted Solution

Re: Reactivate Temporary Suspension acc

Solved by MVP MVP

Hello @Dearj698,

 

You can definitely have your phone reactivated back early, since you do not have a phone to call Fido you can use the live chat or message then on Facebook or Twitter for a faster response you can find those options here.

 

A moderator here in the community can also assist you but the community forum is not live and it could take longer.

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2 REPLIES 2
FidoCatherine
Former Moderator

Hi there @Dearj698

 

Thanks for eraching out!

 

I'll send you a PM through here to help remove the suspension for you Smiley



KAPABLE-K
MVP

Hello @Dearj698,

 

You can definitely have your phone reactivated back early, since you do not have a phone to call Fido you can use the live chat or message then on Facebook or Twitter for a faster response you can find those options here.

 

A moderator here in the community can also assist you but the community forum is not live and it could take longer.