Re: What kind of customer service is this? Can't get through to customer service!!!

Re: What kind of customer service is this? Can't get through to customer service!!!

Re: What kind of customer service is this? Can't get through to customer service!!!

Goodsound
I'm a Participant Level 2

Re: What kind of customer service is this? Can't get through to customer service!!!

I'm in the same boat as the OP. Can someone please contact me as well?

2 REPLIES 2
FidoStephane
Community Specialist

Hey there @Goodsound & @trustedprotege

 

What can I help you with? Smiley 



Goodsound
I'm a Participant Level 2

I have finally gotten in contact with a customer service rep and after much debate, fortitude, and standing my ground I was finally able to get Fido to agree to put both of my lines on a plan that is identical to the Holideal promo, although it was made clear to me that, that deal is expired and this is not the promo but a plan that has identical terms to the promo. This is a testament to the virtues of standing your ground, being firm and not taking "no" for an answer when you know that your request is not only reasonable but just and deserved.