Re: Temporary account suspension

Re: Temporary account suspension

Re: Temporary account suspension

YuchaoLiang
I'm a Participant Level 1

Re: Temporary account suspension

Hi,

 

I will be living abroad from now until August 27th, is there a way I can pause my subscription for that time and resume it once I get back?

 

Thanks

 

3 REPLIES 3
FidoPhilippe
Moderator

Hey @YuchaoLiang!

 

We'd be happy to take a look for you and we'll send you a PM in a few moments.

 

Talk to you soon. Smiley



Thuminh
I'm a Participant Level 1

Hi, 

 

I’m planning to comeback home for 3-4 months next summer, and I’m using a plan with agreement which will end in Aug 2020. 

 

So is there any possible way to suspend my number for 3-4 months? And how much will I need to charge for each month? 

 

Thanks! 

Hello @Thuminh,

 

Unfortunately plans that are currently in an agreement can not qualify for a temporary suspension.