Re: Temporary account suspension

Service interruption


An update for our valued customers: We know you depend on us and on April 19, we let you down - for this we are truly sorry. You won’t be charged for your wireless services that were impacted on Monday, April 19. A credit equivalent to that day's wireless service fee will be applied to your May bill. This will be done automatically & no action is required by you.

Click here to read more

Re: Temporary account suspension

Re: Temporary account suspension

Wendy66f
I'm a Participant Level 1

Re: Temporary account suspension

Hi, I am wondering what would be the charge of temporary account suspension if I am currently involved in a 2-year plan with fido? 

1 REPLY 1
FidoAlyson
Former Moderator

Welcome to the Community @Wendy66f

Temporary suspension is only available if you do not have an agreement.

I'll send you a PM so we can over your options Smiley