Re: 10GB for $60/mo promotion for existing FIDO customers

Re: 10GB for $60/mo promotion for existing FIDO customers

Re: 10GB for $60/mo promotion for existing FIDO customers

SOLVED
sowandreap
I'm a Participant Level 1

Re: 10GB for $60/mo promotion for existing FIDO customers

I change my wife and my own phone plan before the promotion finished.  I see on the Fido app the 5GB data and we are both on the Fido Pulse 5GB - BYOP plan.  However, we don't see the bonus 5GB anywhere.  I tried to call 611, the wait is like 1 1/2 hrs to 2 hrs.  When will we see the update?

Accepted Solution

Re: 10GB for $60/mo promotion for existing FIDO customers

Solved by Former Moderator FidoMaria

Hi @sowandreap & welcome to the Community!

 

Was the plan changed on Fido.ca? If so, the bonus will be added 2-3 cycles after the plan change.

 

Hope this helps. Smiley

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1 REPLY 1
FidoMaria
Former Moderator

Hi @sowandreap & welcome to the Community!

 

Was the plan changed on Fido.ca? If so, the bonus will be added 2-3 cycles after the plan change.

 

Hope this helps. Smiley