Razor HD Update

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I'm a Contributor Level 1 414
I'm a Contributor Level 1

Razor HD Update

My Razor HD won't check for software updates. Is there a way to force the update check?

 

 

 

Accepted Solution

Re: Razor HD Update

Hey everyone!

 

Although this thread is quite old, I'd like to add a little update since I came across it .

 

 Fido's device tune up

With Fido Device Tune-Up we can help set your phone up for maximum performance from the time you get it until it’s time for you to upgrade. Whether you need help with set-up, updates, backing up, restoring or repairs, we can give your new or old phone the boost it needs while you wait, so you don’t have to part ways with it.

Things to know

  • This is a free in-store support service
  • Available in all Fido stores – find a store
  • Available to all existing Fido customers with authorized Fido devices
  • Non- Fido devices can still access Device Tune-Up, but the tool is limited to 2 functions:
    • Transfer (of data and contacts from one device to another)
    • Device HealthCheck.
  • The warranty is not affected by the Device Tune-Up tool

Not all functionalities are available on all devices. Please visit a store and consult one of our specialists to find out what functionalities are available on your device.

For more details please go to :

http://www.fido.ca/web/Fido.portal?_nfpb=true&_pageLabel=GCT_Support&template=phonewarranty&sub_template=devicetuneup&lang=en

 

 

If the device is unlocked & not purchase at Fido  I would contact the manufacturer.

 

 

 

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Community Specialist
Community Specialist

Re: Razor HD Update

Hey 414,

 

What happens when you select "check for updates"?



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I'm a Participant Level 3 SnoopyQC
I'm a Participant Level 3

Re: Razor HD Update

I have the same issue.

 

 when I select "check for updates", an error message comes up saying that check for updates is not currently available, try again later.

 

It has been like that for over two months

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I'm a Participant Level 2 TNK
I'm a Participant Level 2

Re: Razor HD Update

I have the same issue as well....been like that for over 4 months
Already did soft and hard reset and cleared cache - even did factory reset...still says check for update is not currently available
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Fido Employee mallah
Fido Employee
Solution

Re: Razor HD Update

Hey everyone!

 

Although this thread is quite old, I'd like to add a little update since I came across it .

 

 Fido's device tune up

With Fido Device Tune-Up we can help set your phone up for maximum performance from the time you get it until it’s time for you to upgrade. Whether you need help with set-up, updates, backing up, restoring or repairs, we can give your new or old phone the boost it needs while you wait, so you don’t have to part ways with it.

Things to know

  • This is a free in-store support service
  • Available in all Fido stores – find a store
  • Available to all existing Fido customers with authorized Fido devices
  • Non- Fido devices can still access Device Tune-Up, but the tool is limited to 2 functions:
    • Transfer (of data and contacts from one device to another)
    • Device HealthCheck.
  • The warranty is not affected by the Device Tune-Up tool

Not all functionalities are available on all devices. Please visit a store and consult one of our specialists to find out what functionalities are available on your device.

For more details please go to :

http://www.fido.ca/web/Fido.portal?_nfpb=true&_pageLabel=GCT_Support&template=phonewarranty&sub_temp...

 

 

If the device is unlocked & not purchase at Fido  I would contact the manufacturer.

 

 

 



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