Question about USA Roaming package

Question about USA Roaming package

Question about USA Roaming package

SOLVED
dhks9544
I'm a Participant Level 1

Question about USA Roaming package

I was looking for that purchasing roam add on with my Fido dollars, but it was automatically added to my account. However, I don't want to purchase it if i can't pay with my fido dollars. Therefore, it was happened just few minutes ago, and now i want to remove this add on(extras) from my account. Please give me some help to solve this problem as soon as possible. 

 

 

Accepted Solution

Re: Question about USA Roaming package

Solved by MVP MVP

Hello @dhks9544,

 

Welcome to the community!

 

Only a Fido representative can remove the travel pack and you will also need to get a representative to apply the Fido dollars towards the travel pack.

 

You can reach out to Fido through any of the available methods listed here.

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2 REPLIES 2
FidoMegan
Former Moderator

Hey @dhks9544

 

If you still need help, let us know. 



KAPABLE-K
MVP

Hello @dhks9544,

 

Welcome to the community!

 

Only a Fido representative can remove the travel pack and you will also need to get a representative to apply the Fido dollars towards the travel pack.

 

You can reach out to Fido through any of the available methods listed here.