Problem roaming in Denmark

[Laurentr]

I have fido nomad and even if I enable roaming, I cannot use any type of data. The phone works but internet, text do not.

I tried lte, 3g, enable, disable roaming and cellular data. Even shutdown the phone. Nothing works.

I was in Denmark before, same phone but not using FIDO Nomad and it was working.

Can someone help me out. I tried reaching FIDO support, waited 40min but no answer

[EFTC]

I guess you were able to make calls in Denmark. 

Have you enabled roaming data? Furthermore, have you double checked the APN settings are correct? 

I have not used Fido Roam (or Fido Nomad) before so I won't be any help.

[FidoRanya]

Hey @Laurentr , 

Are you still unable to roam? 

Let us know if @EFTC's suggestions helped!