As title say, I'm having problem on making call / receiving call after downloading 5.1.1 lollipop patch on my samsung galaxy edge s6. The SMS still work but I'm unable to make calls. I tried to restart my phone but no go. Also when i try to make calls, I get automated voice message that said "The number you are calling is not assigned".
Solved! Go to Solution.
Im also having this issue where people call me and the call goes straight to voicemail. Furthermore i get double sms from people.
The temporary fix isnt working for me, is there anything else I could do? Im going to start losing clients if this doesnt get resolved soon, I would like an answer please.
Some customers who have updated their Samsung GS6 or GS6 edge to Android 5.1.1 with build number ending in “0I6” are intermittently unable to receive voice calls or SMS.
The current workaround is to disable LTE in the Phone Network Settings by going to Settings – More networks – Mobile Networks – Network Mode - choose GSM/HSPA.
We’ll send a text message to everyone who is affected once the fix is available and pushed from Samsung suggesting that you perform the update and re-enable LTE if it was disabled.
It's been over 2 weeks since I've started experiencing these call issues on my S6 Edge. Switching my network mode to HSPA doesn't seem to resolve the issue 100% of the time. I'm still getting reports from people trying to contact me that my phone number goes straight to voicemail.
I am paying a monthly fee for a working cellular service. I sure hope Fido has some sort of compensation planned for all of us that have been affected by this service failure, especially if this situation continues for much longer.
You are lucky its only been two weeks for you I have been having this issue since the first 5.1.1 update at the begining of September and Fido still continues to take full money for services not provided. I think its time to start making complaints to BBB and CRTC.
HSPA won't work Fido knows it also yet they tell you to set the phone on HSPA it only work on GSM only.
Yes this is very disappointing. A fido support made me fill out a form in order to sent me a PM only to say the exact same thing as they say here............... Are your fido supporters automated or what?
I have the exact same problems with calls going straight to voicemail and text messages being delayed, that sounds about right for this phone at the moment.