Porting out 1 of 3 numbers

Porting out 1 of 3 numbers

Porting out 1 of 3 numbers

SOLVED
Burkely13
I'm a Participant Level 2

Porting out 1 of 3 numbers

I have 3 lines with Fido, all under the same account. I will be porting out my daughter's number to a Pre-Paid plan with Public Mobile, mostly for accountability. 

 

My question is, will porting one number over cancel my entire account with Fido? I've heard this is what happens. 

 

Thanks

 

 

 

Accepted Solution

Re: Porting out 1 of 3 numbers

Solved by MVP MVP

Hello @Burkely13,

 

If you have multiple lines under one account and you port out only one number it will not cancel the entire account it will only cancel that specific line the number is attached to.

 

If you only had one line then it will close the account but in your case it will not.

View solution in context
4 REPLIES 4
KAPABLE-K
MVP

Hello @Burkely13,

 

If you have multiple lines under one account and you port out only one number it will not cancel the entire account it will only cancel that specific line the number is attached to.

 

If you only had one line then it will close the account but in your case it will not.



Hey @Burkely13 ,

 

@KAPABLE-K is right!  

 

We'd hate to see you go Sad . Anything we can do on our end to help?



Burkely13
I'm a Participant Level 2

Thanks, but no there isn't. I just want to Port the one line out, which belongs to my daughter so she can be more accountable for her actions and her own bill. 

 

Thank You

If there's anything we can do to help let us know @Burkely13  Smiley .