Poor/break Internet connection

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I'm a Participant Level 2 Matt2013
I'm a Participant Level 2

Poor/break Internet connection

Dear friends;

I have poor / break internet connection on my phone and I want to know it is ntural or there is a problem on my phone.

I lose / break time to time my connection or signal and because of that I am thinking to change my cell phone service provider.

I have a unlock factory Samsung galaxy s III .

I hope hear from you soon.

Thank you;

Matt

 

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Community Specialist
Community Specialist

Re: Poor/break Internet connection

Losing reception could be 'natural' depending on your location. I lose reception when take the elevator or go walking in the woods. I lose reception in my basement as well. I also get really weak reception when I go riding up north (near Tremblant, Quebec). I get few bars in some clubs and I never get reception in the subway. These are all 'natural' occurrences.

 

In what city are you located?    



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I'm Qualified Level 3
I'm Qualified Level 3

Re: Poor/break Internet connection

Losing connection is very dependent on where your phone is located.  Even in your own home there will be spots where you cannot get a reception (basement).

 

Since you are using a Samsung S3. I assume your phone is using the LTE 2100 bandwidth only. I would suggest you get the Fido Samsung S4 as it has both LTE 2100 and 2600, its very possible it will reduce the frequency of your disconnections.

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