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Hi,
I want to change my plan monthly plan to the prepaid plan. I have been trying to call customer service on the phone but the never get through because waiting time is over 2 hours. Can I do it myself on the Fido.ca wed site and how? Thank you.
I'm also trying the same ....call waiting is too much and not able to do it online .
Hi @Bird712 & @amankumar991; Welcome to the Community!
Were you able to reach someone? If not, let me know and I'll send you a PM.
hi Maria
I tried thrice and call is always goes to waiting for more than 15 minutes.
thanks
Never able to reach anyone on the phone keep saying that waiting time is over 2-3 hours. It’s really ridiculous have to wait for such a long time. Very horrible customer service for such a big company. Can I do it online? I just want a simple answer.