Hello! I want to change my phone plan to a cheaper one, I have unlimited talk & text but rarely use either since the majority of my friends & family are iPhone users. Am I able to "downgrade" my plan? Whenever I look on the website it only offers me upgrades to more expensive plans
Welcome to the community!
Are you currently on a contract? Do you see any cheaper plans on the website that you would like to switch to?
If you are having problems changing plans I suggest you contact customer service and have them do it for you.