Plan Change!

[Marizela]

What is going on, cannot reach customer service to change my plan? It just disconnects me. What is going on?

***Edited to add labels***

[Marizela]

Hi @Marizela!

So sorry that we couldn't get back to you sooner. Just to set your expectations, we've been really popular this week so delays between replies will be longer than usual. Don't worry though, we'll definitely be able to help you out.

Were you able to reach customer service? If not, let me know & I'll send you a PM.

[FidoMaria · Accepted solution]

Hi @Marizela!

So sorry that we couldn't get back to you sooner. Just to set your expectations, we've been really popular this week so delays between replies will be longer than usual. Don't worry though, we'll definitely be able to help you out.

Were you able to reach customer service? If not, let me know & I'll send you a PM.