Phone upgrade

Phone upgrade

Phone upgrade

SOLVED
xonims
I'm a Participant Level 3

Phone upgrade

HI there. Was just making sure I can use my fido dollars when I upgrade online?

Also, if I upgrade online, does it get shipped to me or do I have the option to pick up in store?

If it gets shipped, how long does it normally take for delivery?

 

***Edited to add labels***

Accepted Solution

Re: Phone upgrade

Solved by Former Moderator FidoAmanda

Hey xonims!

 

You can definitely use your FidoDOLLARS towards the cost of a new phone when upgrading! Smiley

 

If you upgrade your phone online, your new phone will be shipped to the billing address we have on file. If you would prefer to get your phone in store then you can pass by any one of our stores to complete your upgrade there instead. 

 

The delivery delay depends on where you live. In certain areas the delay is 1 to 2 days but can take up to 4 days.

 

Hope this clarifies things!

 

View solution in context
3 REPLIES 3
FidoAmanda
Former Moderator

Hey xonims!

 

You can definitely use your FidoDOLLARS towards the cost of a new phone when upgrading! Smiley

 

If you upgrade your phone online, your new phone will be shipped to the billing address we have on file. If you would prefer to get your phone in store then you can pass by any one of our stores to complete your upgrade there instead. 

 

The delivery delay depends on where you live. In certain areas the delay is 1 to 2 days but can take up to 4 days.

 

Hope this clarifies things!

 



xonims
I'm a Participant Level 3

I'm in Richmond Hill ontario+

Hey @xonims,

 

In that case, the delivery delay will be 1-2 days Smiley