Phone number not transfered

[jul2412]

It's been 3 hours since I transfered a phone number from Bell to Fido but I still have my temporary Fido number and my Bell SIM is now deactivated. Is this normal? Thanks

[jul2412]

After about 8 hours, the number was ported. However, calling with the ported number was impossible, only text messaging. I had to call the technical support again so they could fix that. 

[squallzell]

any news? im in the same situation

[jul2412]

Nope, how much time has it been for you?

[squallzell]

been around 4 hours now. old service disconnected also. cant get a hold of anyone to give answers 

[jul2412]

yeah well that really sucks...

[squallzell]

top notch service!!!

[FidoMaria]

Hi @jul2412!

So sorry that I couldn't get back to you sooner. Are you still experiencing this issue?

[jul2412 · Accepted solution]

After about 8 hours, the number was ported. However, calling with the ported number was impossible, only text messaging. I had to call the technical support again so they could fix that. 

[FidoKenny]

Hey @jul2412

I'm happy to see that our support team were able to fix this with you.

If there's anything else, please let us know