Phone number change online

Phone number change online

Phone number change online

JV1799
I'm a Participant Level 1

Phone number change online

How can I change my phone number online ?

 

3 REPLIES 3
Cawtau
Senior MVP

 

Hello JV1799,

 

  Welcome to the community!

 

  Do you have a prepaid or postpaid account?

 

  If you have a prepaid account, you should be aware that there's a charge for changing your phone number unless you're changing it because you're moving to a different region (outside your current local calling area). For more information, you can visit here.

 

Hope this helps Smiley

 

Cheers


FidoMaria
Former Moderator

Hi @Cawtau!

 

I just got an update on that and changing the phone number online is also free for prepaid customers. Fido.ca will be updated with the info. Smiley



KAPABLE-K
MVP

To change your phone number , you will need to log into My account then click on the number you want to change on the next page right beside your phone number you will see Change my number click on that and follow the instructions.