Hello JV1799,
Welcome to the community!
Do you have a prepaid or postpaid account?
If you have a prepaid account, you should be aware that there's a charge for changing your phone number unless you're changing it because you're moving to a different region (outside your current local calling area). For more information, you can visit here.
Hope this helps 
Cheers
To change your phone number , you will need to log into My account then click on the number you want to change on the next page right beside your phone number you will see Change my number click on that and follow the instructions.
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