Phone number change online

Phone number change online

Phone number change online

I'm a Participant Level 1

Phone number change online

i changed my phone number online but now my new number doe not work. i have no access tomy original plan . this is now a nightmare as i really need an active #


Former Moderator

Hey @shorane


Did this help you resolve your issue? Let us know so we can help someone else who might be experiencing the same thing as you!

Moderator (inactive)

Hey shorane, 


Welcome to the Community! 

Did you get the chance to try turning the phone completely off and back on? Has your service been restored?


Let us know if you still need help with this and I'll send you a PM to check out the account.