Phone number change online

Phone number change online

Phone number change online

Sam162
I'm a Participant Level 2

Phone number change online

Hi.
I'm trying to change my phone number online, and I get keep getting an error message. I obviously want to avoid paying $35 for changing my number on phone.
How do I go around this error.

 

 

 

4 REPLIES 4
KAPABLE-K
MVP

@Sam162 Can you try a different browser and if you are still getting the same problems contact customer service and let them know and they can do it for you and waive the charge.



Hey @Sam162

 

As per @KAPABLE-K's suggestion, that's what the next steps would be.

 

Did you get to change your phone number yet? If not, what error message are you getting? 

 

Keep us posted Smiley .



Sam162
I'm a Participant Level 2

Hi Ranya,

My number is a quebec line, and I have still not been able to change it.

FidoStephane
Community Specialist

Hey there @Sam162

 

What's the error message when you attempt to change your number?