Phone keeps shutting off

Phone keeps shutting off

Phone keeps shutting off

SOLVED
Baileybroadbent
I'm a Participant Level 1

Phone keeps shutting off

My lg g5 was bought yesterday. And it's been shutting off or restarting by itself. I went out and locked my phone and I tried unlocking it five minutes later and I turned on.

 

 

Accepted Solution

Re: Phone keeps shutting off

Solved by Former Moderator FidoTerry

Welcome to the community @Baileybroadbent! Smiley

 

We offer a 15 satisfaction warranty. As long the phone hasn't past the 30 minutes during the first 15 days, you can get exchange the phone from the same point of sales. Hope this helps! Smiley

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2 REPLIES 2
KAPABLE-K
MVP

@Baileybroadbent Since you got the phone yesterday I suggest you take the phone back to Fido and get it exchange.



Welcome to the community @Baileybroadbent! Smiley

 

We offer a 15 satisfaction warranty. As long the phone hasn't past the 30 minutes during the first 15 days, you can get exchange the phone from the same point of sales. Hope this helps! Smiley