If you cant help me but know who can please provide me with the email address. Id rather not answer a hundred questions just to have to answer them again. Im growing very short on patience with this. My phone works fine other than dialing out. I can receive calls, text in/out, sms, data wifi all work. But i just cant dial. I receive a call error message. I went to a kiosk and spent a long time, they tested my phone and said my phone is fine. Its the network settings most likely. It was temporarily fixed. Its been like this for months. I expect a discount off my phone bill for the amount of inconvenience this has cost me.