Phone Upgrade Program

Phone Upgrade Program

Phone Upgrade Program

SOLVED
Fido6041
I'm a Participant Level 1

Phone Upgrade Program

In the past, Fido would offer clients with an option to upgrade their phones with a re-newal of their phone plan for another 3 years contract. Since the new implication of the 2 years max contract, does Fido not offer this upgrade program any more, without having to start a new plan and not being able to use their existing plan? Also, they would give discounts for the phone when renewing.

 

 

Accepted Solution

Re: Phone Upgrade Program

Solved by Former Moderator FidoRanya

Hey @Fido6041 ,

 

Welcome to the Community! 

 

You are right, we no longer offer 3 year contracts. If you want to renew, it will be for 24 months. Here's more info on that here . You can check our current plans here  and our phone selection here

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2 REPLIES 2
KAPABLE-K
MVP

@Fido6041 You can still do an upgrade and keep your existing plan and you still get a subsidy on the phone, the amount of subsidy will depend on the plan tier you existing plan falls under.



Hey @Fido6041 ,

 

Welcome to the Community! 

 

You are right, we no longer offer 3 year contracts. If you want to renew, it will be for 24 months. Here's more info on that here . You can check our current plans here  and our phone selection here