Payment of last bill

Payment of last bill

Payment of last bill

kacka31
I'm a Participant Level 2

Payment of last bill

Hi,

I cancelled FIDO account. I had some extra fees, so I received final bill with 71.25 balance. How can I pay this balance? If I click on pay now and enter amount 71,25 then shows: The amount you’ve entered is higher than the amount due. In pay now is balance 0.

Thank you for your help.

3 REPLIES 3
FidoMegan
Former Moderator

Hi @kacka31

 

Welcome to the Community! You'll see the actual balance owed when you log in on fido.ca under Account Balance. 

 

If it shows $0, then there is nothing owing on your account. Smiley 

 

Hope that helps! 

 



kacka31
I'm a Participant Level 2

Thank you for your answer.

I´m little bit worried why i received e-mail: Your final Fido bill is now available. Your bill total 71.25 - make a payment. But when I go to my account there is account balance 0, but below that is written: My final bill-Dec 08 - 71.25$. Should I make a payment and overwrite the amount 0 to 71.25? I don´t want to have any problems in the future. 

 

Thank you very much for your prompt aswer.

@kacka31 If your balance due shows $0, that means that you don't have anything owing right now Smiley