Paying with debit?

[aaronyin]

How can I pay the bill with my debit card (Interact)? When can you fix this problem?

[aaronyin]

Hey there aaronyin, 

The interact payment functionality is currently unavailable. Please use a different payment method in the meantime:  http://bit.ly/7WaysToPay

Let us know if you need help with anything else

Cheers!  

[FidoRachel]

Hey @aaronyin, are you trying to make a payment from your account on Fido.ca or from your bank account?

[aaronyin]

From Fido.com, actually I can pay the bill with debit before the transformation of the website.

[FidoStephane · Accepted solution]

Hey there aaronyin, 

The interact payment functionality is currently unavailable. Please use a different payment method in the meantime:  http://bit.ly/7WaysToPay

Let us know if you need help with anything else

Cheers!  

[Shanear]

Very disappointed, and frustrated, that this option has been removed from the latest site redsign. And without any communication of such.

I always pay my bill with this method on the due date which happens to be today. So, Fido is likely to receive payment a few days late now as I was forced to make it through my bank. If I receive any communication from Fido concerning a late payment, my business will be going elsewhere.

On a related note, the new site design suffers from poor performance and poor usability.

[Coronado]

I think that's a little overboard. I pay through my Banking on the Internet and have had  no problems. Fido has always kept well informed of my billing date and any upcoming changes.