Paying with debit?

Reply
I'm a Participant Level 2 aaronyin
I'm a Participant Level 2

Paying with debit?

How can I pay the bill with my debit card (Interact)? When can you fix this problem?

 

 

 

Accepted Solution

Re: Paying with debit?

Hey there aaronyin, 

The interact payment functionality is currently unavailable. Please use a different payment method in the meantime:  http://bit.ly/7WaysToPay


Let us know if you need help with anything else Smiley

Cheers!  

 

View solution in context
Flag this to a Moderator
Message 1 of 6
828 Views
Moderator (inactive) FidoRachel
Moderator (inactive)

Re: Paying with debit?

Hey @aaronyin, are you trying to make a payment from your account on Fido.ca or from your bank account?



Flag this to a Moderator
Message 2 of 6
817 Views
I'm a Participant Level 2 aaronyin
I'm a Participant Level 2

Re: Paying with debit?

From Fido.com, actually I can pay the bill with debit before the transformation of the website.

Flag this to a Moderator
Message 3 of 6
814 Views
Community Specialist
Community Specialist
Solution

Re: Paying with debit?

Hey there aaronyin, 

The interact payment functionality is currently unavailable. Please use a different payment method in the meantime:  http://bit.ly/7WaysToPay


Let us know if you need help with anything else Smiley

Cheers!  

 



Flag this to a Moderator
Message 4 of 6
795 Views
I'm a Contributor Level 1 Shanear
I'm a Contributor Level 1

Re: Paying with debit?

Very disappointed, and frustrated, that this option has been removed from the latest site redsign. And without any communication of such.

 

I always pay my bill with this method on the due date which happens to be today. So, Fido is likely to receive payment a few days late now as I was forced to make it through my bank. If I receive any communication from Fido concerning a late payment, my business will be going elsewhere.

 

On a related note, the new site design suffers from poor performance and poor usability.

 

 

Flag this to a Moderator
Message 5 of 6
795 Views
I'm a Participant Level 1 Coronado
I'm a Participant Level 1

Re: Paying with debit?

I think that's a little overboard. I pay through my Banking on the Internet and have had  no problems. Fido has always kept well informed of my billing date and any upcoming changes.

Flag this to a Moderator
Message 6 of 6
762 Views