Paying with Debit

Paying with Debit

Paying with Debit

Freude
I'm a Participant Level 1

Paying with Debit

I cannot pay my bill using my CIBC debit card. It said that I should change my information but that should not be a problem because all tge necessary information is available. It then said that my card had expired but the expiry date is more than three years from now. Should I just try again? 

1 REPLY 1
FidoCharles
Moderator

Hey @Freude


Welcome to the Community!

 

Are you trying to do so on the Fido App or on Fido.ca My Account?

 

Is it the same card you used to make payments before? Nothing changed?

 

Let us know Smiley