Paying bill online

Paying bill online

Paying bill online

mariadegier
I'm a Participant Level 1

Paying bill online

When paying online for my prepaid plan, the process was interupted with a screen telling me: oops, technical difficulties, etc. Then charged me twice. Can you please reimburse?

 

***Edited to add labels***

1 REPLY 1
FidoPierre
Moderator

Hey @mariadegier

 

Welcome to the Community. Smiley 

 

Did you get a chance to double-check with your financial institution if the refund was not already completed automatically? 

 

Were you paying using a Credit Card or Interac?