I had the opportunity to speak with a wonderful young man named Patrick from the New Brunswick call centre. He was so polite and funny. He helped me get a new phone accompanied with a new plan that works with my budget ! I kept him on the line for over an hour as we went through multiple different options and he didnt even rush me off the line even though his shift was long over. Thanks Patrick. You're the best !!!!! Hope we get to speak again
I'm loving this feedback! This is definitely the type of experience we want for our customers, thanks so much for sharing!
I'm sure Patrick and his team would love to hear your awesome feedback as well, I'll send you a PM to get your info and pass it along to them