Over/undercharging

Over/undercharging

Over/undercharging

wasay
I'm a Participant Level 2

Over/undercharging

Hey I have the 35$ dollar plan with 300 mins of talking and 300 mb of data. I know never go over the data. But last month instead of 35 fido charged me 15, I thought it weird but let it happen (why not save a few bucks right?) Then this my month fido charged me $90! I admit that I did go over on my minutes but certainly not an extra $55 worth! I don't know why this is happening and if there even is a reasonable explanation for this.

 

 

1 REPLY 1
FidoRanya
Former Moderator

Hey @wasay

 

Thanks for reaching out about this.

 

You can view the details of your invoice by downloadng the pdf file, that way you'll get more details and it might be clearer!

 

I'll send you a PM so we can take a look at your bill Smiley