Ordering handsets over the phone

Ordering handsets over the phone

Ordering handsets over the phone

SOLVED
10yearfido
I'm an Expert Level 2

Ordering handsets over the phone

If I wanted to order a new handset, can I order one by calling 611 as I have in the past?

 

 

 

Accepted Solution

Re: Ordering handsets over the phone

Solved by I'm Experienced Level 1
I don't want to say not possible because *some* depts can.

In most cases we ask them to go to store
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3 REPLIES 3
JasonB
I'm Experienced Level 1

We are trying to reduce the number of phones shipped from the Fido warehouse due to the cost of returns & so on.

 

We urge clients to head into a fido store this way they can play with the phone before buying and be more at ease with the handset.



I am a Fido employee, but my comments are my own and do not necessarily represent the views of Fido or its affiliates.

Je suis un(e) employé(e) de Fido mais mes commentaires sont les miens et ne reflètent pas nécessairement le point de vue de Fido ou d’une société de son groupe.
10yearfido
I'm an Expert Level 2

Thanks, so does that mean ordering from 611 is not possible or simply that it is discouraged?

JasonB
I'm Experienced Level 1

I don't want to say not possible because *some* depts can.

In most cases we ask them to go to store


I am a Fido employee, but my comments are my own and do not necessarily represent the views of Fido or its affiliates.

Je suis un(e) employé(e) de Fido mais mes commentaires sont les miens et ne reflètent pas nécessairement le point de vue de Fido ou d’une société de son groupe.