Onling Bank Payment

Service interruption


An update for our valued customers: We know you depend on us and on April 19, we let you down - for this we are truly sorry. You won’t be charged for your wireless services that were impacted on Monday, April 19. A credit equivalent to that day's wireless service fee will be applied to your May bill. This will be done automatically & no action is required by you.

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Onling Bank Payment

Onling Bank Payment

SOLVED
mikailanielsen5
I'm a Participant Level 1

Onling Bank Payment

okay, im just curious. If you agree to doing the online bank payment, does fido just take the money out of your account automatically every month or do you have to physically send it?

Accepted Solution

Re: Onling Bank Payment

Solved by Former Moderator FidoMaria

Hi @mikailanielsen5 & welcome to the Community! Smiley

 

If you're registered to pre-authorized payments, we'll take the payment from your bank account automatically 14 days after the end of your billing cycle. If you simply registered Fido as a payee in your bank account, you'd need to send the payments yourself, and it could take up to 5 days for the payment to appear in your account.

 

Hope this helps! Very_Happy

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1 REPLY 1
FidoMaria
Former Moderator

Hi @mikailanielsen5 & welcome to the Community! Smiley

 

If you're registered to pre-authorized payments, we'll take the payment from your bank account automatically 14 days after the end of your billing cycle. If you simply registered Fido as a payee in your bank account, you'd need to send the payments yourself, and it could take up to 5 days for the payment to appear in your account.

 

Hope this helps! Very_Happy