Onling Bank Payment

[mikailanielsen5]

okay, im just curious. If you agree to doing the online bank payment, does fido just take the money out of your account automatically every month or do you have to physically send it?

[mikailanielsen5]

Hi @mikailanielsen5 & welcome to the Community!

If you're registered to pre-authorized payments, we'll take the payment from your bank account automatically 14 days after the end of your billing cycle. If you simply registered Fido as a payee in your bank account, you'd need to send the payments yourself, and it could take up to 5 days for the payment to appear in your account.

Hope this helps!

[FidoMaria · Accepted solution]

Hi @mikailanielsen5 & welcome to the Community!

If you're registered to pre-authorized payments, we'll take the payment from your bank account automatically 14 days after the end of your billing cycle. If you simply registered Fido as a payee in your bank account, you'd need to send the payments yourself, and it could take up to 5 days for the payment to appear in your account.

Hope this helps!