I'm trying to upgrade my phone online, but I seem to be stuck on the "choose a voicemail service" page. I have standard Voicemail Service - English selected from my previous plan but when I press continue I get a pop up asking to select a voicemail option...
It doesn't matter which option I select I cannot move forward.
Sorry I pressed the wrong button. The issue is still not solved.
I just tried it on another browser. I recieved a pop up saying this information is currently no available online and to call. So I guess that is what I am going to do.
Thank you for giving this a try @Zebe.
You can definitely give us a call during business hours or if you prefer communicating online you can check out the different ways to reach us from here.
I can also send you a PM from here if you would like to do the upgrade from here. Let me know and I'll reach out in PM.