This is THE place to find answers, ask questions and share advice. Register now to join the conversation!
We’ll help you get started, and be sure to check out the Library; your go-to for how-tos.
I'm trying to upgrade my phone online, but I seem to be stuck on the "choose a voicemail service" page. I have standard Voicemail Service - English selected from my previous plan but when I press continue I get a pop up asking to select a voicemail option...
It doesn't matter which option I select I cannot move forward.
Hey @Zebe,
Welcome to the Community!
I'm sorry to see you're having trouble with this. Did you get a chance to test it out from a different browser?
Sorry I pressed the wrong button. The issue is still not solved.
I just tried it on another browser. I recieved a pop up saying this information is currently no available online and to call. So I guess that is what I am going to do.
Thank you for giving this a try @Zebe.
You can definitely give us a call during business hours or if you prefer communicating online you can check out the different ways to reach us from here.
I can also send you a PM from here if you would like to do the upgrade from here. Let me know and I'll reach out in PM.