Online number change

Online number change

Online number change

Jmorris1
I'm a Participant Level 3

Online number change

Since online number changes are unavailable, will Fido waive the ridiculous $35 charge to do it over the phone?

 

 

10 REPLIES 10
jaymorris1
I'm a Participant Level 1

Still does not work for me online. I will call Fido and hopefully they agree to waive the fee...

Hey Jaymorris1,

 

welcome to the community! Smiley

 

What happens when you try to change the phone number online. Do you see the option or does the option not show at all? Any error messages? 



Jmorris1
I'm a Participant Level 3

OH-OH!

Some error occurred. Please try again later.

 

This is the same message I've been getting the past 4 days when i attempt online.

That's odd.

 

Have you tried the following:

 

1) Clear cache & cookies?

2) Try a different browser?

 

Let me know. Smiley



Jmorris1
I'm a Participant Level 3

I did try those steps and still no luck.

I'd really like the change to occur today, so I am about to call Fido. I hope they will waive the fee....

Jmorris1
I'm a Participant Level 3

Number change done over the phone, Fido will waive the fee.

Thanks to all who commented/replied.

@Jmorris1 I'm glad that you were able to get it done!

 

Let me know if you need anything else. Smiley



KAPABLE-K
MVP

I'm sure they would once you call and let them know.


Hi @Jmorris1!

 

The feature is now available on Fido.ca. Have you tried? 

 

Let me know. Smiley



I see its working again, thats good to know.