Sorry to learn you're having trouble with Online Interac! I'll be happy to check this out with you and flag it to the concerned department
First off, can you let me know:
-Which browsers have you tried?
-Did you clear your cache and cookies?
-Did you try it on your Smartphone or a Laptop, PC or Tablet?
-Did you log in with your Wireless number or your email address?
Thanks in advance, looking forward to hear from you