OnePlus 5 wifi calling Fido

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I'm a Contributor Level 2 csis
I'm a Contributor Level 2

OnePlus 5 wifi calling Fido

Hello,

 

I would like to know if Fido WiFi calling is available on my onepls 5. I don't seem to have this option on my phone.

 

Thanks

Accepted Solution

Re: OnePlus 5 wifi calling Fido

Hey there @Skywalkerblue06, thanks for posting! Smiley

 

At the moment, Wi-Fi calling is offered on the following Android phones purchased from Fido:

  • Google Pixel 2
  • Google Pixel 2 XL
  • Google Pixel 3
  • Google Pixel 3 XL
  • Huawei Mate20 Pro
  • LG G4 (must be on Android 6.0 or above)
  • LG G5 (must be on Android 6.0.1 or above)
  • LG G6 (must be on Android 6.0 or above)
  • LG Q6
  • LG V30
  • LG Xpower 2
  • Samsung Galaxy A5 (2017)
  • Samsung Galaxy A8
  • Samsung Galaxy Note 8
  • Samsung Galaxy S6 and Samsung Galaxy S6 edge (must be on Android 6.0.1 or above)
  • Samsung Galaxy S7 and Samsung Galaxy S7 edge (must be on Android 6.0.1 or above)
  • Samsung Galaxy S8 and Samsung Galaxy S8+
  • Samsung Galaxy S9 and Samsung Galaxy S9+

For iPhones, it's available on iPhone iPhone 5c/5s and above that are running iOS 9.0 or above. 

 

The option is not available on unlocked phones such as the OnePlus 5 at the moment; these devices are not provisioned for our network. That said, if the phone is not a Fido phone, we unfortunately cannot add the IMEI as it's not in our database of devices. 

 

I hope that info helps!

 

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I'm Qualified Level 1
I'm Qualified Level 1

Re: OnePlus 5 wifi calling Fido

Interesting thread,  so did any of the devices that were registered work with Fido VoLTE and WiFi calling ?  I'm curious because for the first time in 14 years, I can't get a good signal in my house, where I work out of. I am missing calls and texts or receiving them hours later. Not sure why but, it's a worry if I can't get calls for appointment booking. Either Roger's towers are not sending as strong a signal or my BlackBerry isn't as sensitive to the signal :antenna_bars: 



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Re: OnePlus 5 wifi calling Fido

Hey @Original_Lucy!

 

Are you experiencing the same difficulties with your network connection when you put your SIM card in another phone?



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I'm Qualified Level 1
I'm Qualified Level 1

Re: OnePlus 5 wifi calling Fido

Hi thanks for asking Amanda .I recently purchased a KEYone from Rogers and the signal in my area has always been fair in my house and with the recent run of clear days it has been better. However, I am now able to use WiFi calling at home, so I am a happy 😊 camper. 



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Re: OnePlus 5 wifi calling Fido

Hey @Original_Lucy.


I'm happy that everything worked out.

Don't hesitate to let us know if there's anything. 



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I'm a Contributor Level 2 Skywalkerblue06
I'm a Contributor Level 2

Re: OnePlus 5 wifi calling Fido

Hello

 

Is fido allow IMEI registration for unlock phone if yes I want to add my oneplus 5 on ny account.

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Solution

Re: OnePlus 5 wifi calling Fido

Hey there @Skywalkerblue06, thanks for posting! Smiley

 

At the moment, Wi-Fi calling is offered on the following Android phones purchased from Fido:

  • Google Pixel 2
  • Google Pixel 2 XL
  • Google Pixel 3
  • Google Pixel 3 XL
  • Huawei Mate20 Pro
  • LG G4 (must be on Android 6.0 or above)
  • LG G5 (must be on Android 6.0.1 or above)
  • LG G6 (must be on Android 6.0 or above)
  • LG Q6
  • LG V30
  • LG Xpower 2
  • Samsung Galaxy A5 (2017)
  • Samsung Galaxy A8
  • Samsung Galaxy Note 8
  • Samsung Galaxy S6 and Samsung Galaxy S6 edge (must be on Android 6.0.1 or above)
  • Samsung Galaxy S7 and Samsung Galaxy S7 edge (must be on Android 6.0.1 or above)
  • Samsung Galaxy S8 and Samsung Galaxy S8+
  • Samsung Galaxy S9 and Samsung Galaxy S9+

For iPhones, it's available on iPhone iPhone 5c/5s and above that are running iOS 9.0 or above. 

 

The option is not available on unlocked phones such as the OnePlus 5 at the moment; these devices are not provisioned for our network. That said, if the phone is not a Fido phone, we unfortunately cannot add the IMEI as it's not in our database of devices. 

 

I hope that info helps!

 



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I'm a Participant Level 1 Ialjabour
I'm a Participant Level 1

Re: OnePlus 5 wifi calling Fido

I don't like the double standard here. You offered to register the IMEI to  MattinToronto! and jeranon and you didn't even reply to me. Yes I would like to register my Onepluse 5 IMEI. I spent hours in my work where the signal is almost zero. 

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Moderator (inactive) FidoThomas
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Re: OnePlus 5 wifi calling Fido

Hey @Ialjabour,

 

Welcome to the Community! :Smiley:

 

 

We apologize if we missed one of your replies! We can definitely try to register the IMEI of your device on your account. As FidoAmanda explained, your OnePlus 5 is not configured for to be compatible with the service, therefore we're not able to assure you that Wi-Fi calling and VoLTE will work on your device. 

 

I'm sending you a PM and we'll continue over there!



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I'm a Contributor Level 2 Skywalkerblue06
I'm a Contributor Level 2

Re: OnePlus 5 wifi calling Fido

Same here I would like to register my IMEI for oneplus 5 too.

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Re: OnePlus 5 wifi calling Fido

Hey @Skywalkerblue06

 

I'll send you a PM to look into that, however keep in mind the OnePlus 5 is not a phone we've offered in the past so chances are we may not be able to add it.

 

See you in PM!

 

 



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