OnePlus 5 wifi calling Fido

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I'm a Contributor Level 2 csis
I'm a Contributor Level 2

OnePlus 5 wifi calling Fido

Hello,

 

I would like to know if Fido WiFi calling is available on my onepls 5. I don't seem to have this option on my phone.

 

Thanks

Accepted Solution

Re: OnePlus 5 wifi calling Fido

Hey there @Skywalkerblue06, thanks for posting! Smiley

 

At the moment, Wi-Fi calling is offered on the following Android phones purchased from Fido:

  • Google Pixel 2
  • Google Pixel 2 XL
  • Google Pixel 3
  • Google Pixel 3 XL
  • Huawei Mate20 Pro
  • LG G4 (must be on Android 6.0 or above)
  • LG G5 (must be on Android 6.0.1 or above)
  • LG G6 (must be on Android 6.0 or above)
  • LG Q6
  • LG V30
  • LG Xpower 2
  • Samsung Galaxy A5 (2017)
  • Samsung Galaxy A8
  • Samsung Galaxy Note 8
  • Samsung Galaxy S6 and Samsung Galaxy S6 edge (must be on Android 6.0.1 or above)
  • Samsung Galaxy S7 and Samsung Galaxy S7 edge (must be on Android 6.0.1 or above)
  • Samsung Galaxy S8 and Samsung Galaxy S8+
  • Samsung Galaxy S9 and Samsung Galaxy S9+

For iPhones, it's available on iPhone iPhone 5c/5s and above that are running iOS 9.0 or above. 

 

The option is not available on unlocked phones such as the OnePlus 5 at the moment; these devices are not provisioned for our network. That said, if the phone is not a Fido phone, we unfortunately cannot add the IMEI as it's not in our database of devices. 

 

I hope that info helps!

 

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Solution

Re: OnePlus 5 wifi calling Fido

Hey there @Skywalkerblue06, thanks for posting! Smiley

 

At the moment, Wi-Fi calling is offered on the following Android phones purchased from Fido:

  • Google Pixel 2
  • Google Pixel 2 XL
  • Google Pixel 3
  • Google Pixel 3 XL
  • Huawei Mate20 Pro
  • LG G4 (must be on Android 6.0 or above)
  • LG G5 (must be on Android 6.0.1 or above)
  • LG G6 (must be on Android 6.0 or above)
  • LG Q6
  • LG V30
  • LG Xpower 2
  • Samsung Galaxy A5 (2017)
  • Samsung Galaxy A8
  • Samsung Galaxy Note 8
  • Samsung Galaxy S6 and Samsung Galaxy S6 edge (must be on Android 6.0.1 or above)
  • Samsung Galaxy S7 and Samsung Galaxy S7 edge (must be on Android 6.0.1 or above)
  • Samsung Galaxy S8 and Samsung Galaxy S8+
  • Samsung Galaxy S9 and Samsung Galaxy S9+

For iPhones, it's available on iPhone iPhone 5c/5s and above that are running iOS 9.0 or above. 

 

The option is not available on unlocked phones such as the OnePlus 5 at the moment; these devices are not provisioned for our network. That said, if the phone is not a Fido phone, we unfortunately cannot add the IMEI as it's not in our database of devices. 

 

I hope that info helps!

 



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I'm a Participant Level 1 Ialjabour
I'm a Participant Level 1

Re: OnePlus 5 wifi calling Fido

I don't like the double standard here. You offered to register the IMEI to  MattinToronto! and jeranon and you didn't even reply to me. Yes I would like to register my Onepluse 5 IMEI. I spent hours in my work where the signal is almost zero. 

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Moderator (inactive) FidoThomas
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Re: OnePlus 5 wifi calling Fido

Hey @Ialjabour,

 

Welcome to the Community! :Smiley:

 

 

We apologize if we missed one of your replies! We can definitely try to register the IMEI of your device on your account. As FidoAmanda explained, your OnePlus 5 is not configured for to be compatible with the service, therefore we're not able to assure you that Wi-Fi calling and VoLTE will work on your device. 

 

I'm sending you a PM and we'll continue over there!



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I'm a Contributor Level 2 Skywalkerblue06
I'm a Contributor Level 2

Re: OnePlus 5 wifi calling Fido

Same here I would like to register my IMEI for oneplus 5 too.

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Re: OnePlus 5 wifi calling Fido

Hey @Skywalkerblue06

 

I'll send you a PM to look into that, however keep in mind the OnePlus 5 is not a phone we've offered in the past so chances are we may not be able to add it.

 

See you in PM!

 

 



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I'm Experienced Level 1
I'm Experienced Level 1

Re: OnePlus 5 wifi calling Fido

hi 

i think due to the fact that this phone is not an 'rogers' phone sold in canada, therefore,will not be in the system to have an active wifi calling or VoLte. there are people in the usa tmobile can us the wifi calling, however, the german tmobile is no go. 

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I'm a Participant Level 3 A97
I'm a Participant Level 3

Re: OnePlus 5 wifi calling Fido

Hello! I would like to register the IMEI of my OnePlus 6 to my account please! I'll will await a PM. It's worth a shot

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Re: OnePlus 5 wifi calling Fido

Hey @A97

 

I'll send you a PM so we can take a look however keep in mind that we might not be able to add it as it's not a device we offer. 



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I'm a Participant Level 1 Xafou
I'm a Participant Level 1

Re: OnePlus 5 wifi calling Fido

Hi,

 

I would also be interested in trying to register my IMEI with Fido. Please PM if you can assist. It would be interesting to know if the other users were able to set up the wifi calling.

 

Thanks!

 

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Re: OnePlus 5 wifi calling Fido

Hey @Xafou Smiley 


Let's verify this together. I'm sending you a PM now.

 

 



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I'm a Participant Level 1 lambuww
I'm a Participant Level 1

Re: OnePlus 5 wifi calling Fido

Hi,

 

I would also like to try with my IMEI number if it can work out. Can you please PM me the next step?

Thank you!!

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Moderator
Moderator

Re: OnePlus 5 wifi calling Fido

Hey @lambuww!

 

We'll send you a PM in a few moments.

 

Thanks for your patience. Smiley



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I'm Experienced Level 1
I'm Experienced Level 1

Re: OnePlus 5 wifi calling Fido

this will depend,

1: one plus one, device and software must able to support wifi calling

2: the simcard (the newest one will help)

3: apn settings

 

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I'm a Participant Level 1 parkerd36
I'm a Participant Level 1

Re: OnePlus 5 wifi calling Fido

Hi - I'd also like to provide my IMEI to try to get Wifi calling working. Can someone get in touch with me to try this? 

 

Thank you!

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Re: OnePlus 5 wifi calling Fido

Hey @parkerd36,

 

Adding the IMEI doesn't guarantee that the service will work since it's only available on select Fido devices and not available on non Fido phones.

 

I'll send you a PM to check it out, but I wanted to give you a heads up first that we can't guarantee it.

 

Talk soon!



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