On Pulse plan but can't connect Fido account to Spotify -

[Jolive]

Hello

Just signed up for new pulse plan and am trying to activate Spotify. I have gone through fido hub via data not wifi. Fidohub takes me to app store i download the ap sign up and the account says subscription free. I have deleted and re-downloaded and even signed up with a new email, but still nothing. Please help. Thank you

[FidoRanya]

Hey @Jolive , 

Welcome to the Community . 

Did you take a look at the steps listeed right here  ? 

It's super helpful, keep us posted! 

[Jolive]

thanks for the steps, so my problem is that every time after i input my number then recieve my code, i put in the cide but it does not take me to the login to spotify page it always takes me to get spotify app and it says you are already subscribed to spotify premium? but my spotify account says free??

[FidoAlyson]

That's odd! Let's check things out. I'm sending you a PM right away.

Talk to you soon!