On Pulse plan but can't connect Fido account to Spotify -

On Pulse plan but can't connect Fido account to Spotify -

On Pulse plan but can't connect Fido account to Spotify -

SOLVED
iza903
I'm a Participant Level 1

On Pulse plan but can't connect Fido account to Spotify -

Hi,

 

I've recently switched to pulse plan (2 weeks ago), but I can't seen to get spotify premium service for free. I've tried going through the fidohub.ca route many times on different devices and making new spotify accounts but can't get free premium. Called fido but the woman that I spoke to was convinced I have free premium service which I absolutely don't. PLEASE HELP! 

 

 

 

 

Accepted Solution

Re: On Pulse plan but can't connect Fido account to Spotify -

Solved by Moderator

Hi iza903 and welcome to the community Smiley 

 

With a Pulse plan, you should definitely have access to Spotify Premium.

 

I will have to take a look at your account to look at the situation with you.

 

I'm sending you a PM, talk to you soon Smiley 

View solution in context
7 REPLIES 7
samopare
I'm a Participant Level 1

im having the same problem please contact me

Hey @samopare and welcome to the Community Smiley

I'm sending a PM your way to get this looked into.


Talk to you soon Smiley
 

 



FidoKenny
Moderator

Hi iza903 and welcome to the community Smiley 

 

With a Pulse plan, you should definitely have access to Spotify Premium.

 

I will have to take a look at your account to look at the situation with you.

 

I'm sending you a PM, talk to you soon Smiley 



Cehwinter
I'm a Participant Level 2

i'm having the same issue. help please!

Hi @Cehwinter,

 

Welcome to Community Smiley

 

Did you lose access to Spotify Premium after you changed plans?

 

 



Cehwinter
I'm a Participant Level 2

when i go to upgrade on the spotify website, it offers a 30 day trial. i'm just not sure how to activate it through the pulse plan.

@Cehwinter, you will actually have to go to Fidohub.ca to set up Spotify Premium. To make sure everything goes smooth, I suggest you do it on Cellular Data and not 3G.

 

Sounds good?