On Pulse plan but can't connect Fido account to Spotify -

[iza903]

Hi,

I've recently switched to pulse plan (2 weeks ago), but I can't seen to get spotify premium service for free. I've tried going through the fidohub.ca route many times on different devices and making new spotify accounts but can't get free premium. Called fido but the woman that I spoke to was convinced I have free premium service which I absolutely don't. PLEASE HELP! 

[iza903]

Hi iza903 and welcome to the community  

With a Pulse plan, you should definitely have access to Spotify Premium.

I will have to take a look at your account to look at the situation with you.

I'm sending you a PM, talk to you soon  

[samopare]

im having the same problem please contact me

[FidoKenny]

Hey @samopare and welcome to the Community

I'm sending a PM your way to get this looked into.

Talk to you soon
 

[FidoKenny · Accepted solution]

Hi iza903 and welcome to the community  

With a Pulse plan, you should definitely have access to Spotify Premium.

I will have to take a look at your account to look at the situation with you.

I'm sending you a PM, talk to you soon  

[Cehwinter]

i'm having the same issue. help please!

[FidoFaiza]

Hi @Cehwinter,

Welcome to Community

Did you lose access to Spotify Premium after you changed plans?

[Cehwinter]

when i go to upgrade on the spotify website, it offers a 30 day trial. i'm just not sure how to activate it through the pulse plan.

[FidoFaiza]

@Cehwinter, you will actually have to go to Fidohub.ca to set up Spotify Premium. To make sure everything goes smooth, I suggest you do it on Cellular Data and not 3G.

Sounds good?