Old 85$/year Prepaid plan is unlimitted outgoing texts?

Old 85$/year Prepaid plan is unlimitted outgoing texts?

Old 85$/year Prepaid plan is unlimitted outgoing texts?

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MCB_52
I'm a Contributor Level 1

Old 85$/year Prepaid plan is unlimitted outgoing texts?

Good afternoon,

 

I have the old 85$/year Prepaid plan that definitely did not previously include unlimitted (free) outgoing text messages. Since a year or so, when I login to check on my account, the Summary page clearly is quoting: "Unlimitted outgoing texts to Canadian mobile numbers" and is even quoting me that "Evenings begin at 5pm". I have screen captures if need-be.

Can someone from Fido help either fix the online anomaly or, confirn that this plan now includes free outgoing text messages? Thank you.

 

 

Accepted Solution

Re: Old 85$/year Prepaid plan is unlimitted outgoing texts?

Solved by Former Moderator FidoAmanda

Hey MCB_52!

 

For something like this, we'll need to take a look in your account. You have a PM coming your way shortly. 

 

Don't forget that, for account related inquiries, there are lots of ways to get in touch with customer service. Check them out here.

 

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FidoAmanda
Former Moderator

Hey MCB_52!

 

For something like this, we'll need to take a look in your account. You have a PM coming your way shortly. 

 

Don't forget that, for account related inquiries, there are lots of ways to get in touch with customer service. Check them out here.