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I have a new SIM card and I can't do the update. It says OH-OH! It seems your old sim card number is not valid.
How can I fix this?
same problem.
I just called the *611 to help me update my sim card from my old phone to the new phone,(
because of the OH-OH). while being put on hold, my line got cut off. now I have no available sim card to use. PLEASE help me out
so... after some waiting on the *611. I got the help to make my phone line work again!! Sorry I cannot help you solve the problem other than suggesting you call Fido.
Hey @Antonio12 @splashmediamtl!
Sorry for the delay. Were you able to update your SIM cards?
Nope!
I'll send you a PM to help out.
Having same issue!
