OH-OH! It seems your old SIM card number is not valid.

OH-OH! It seems your old SIM card number is not valid.

OH-OH! It seems your old SIM card number is not valid.

Gabriel2
I'm a Participant Level 1

OH-OH! It seems your old SIM card number is not valid.

I have upgraded to a new phone over the internet recieved it today. When I went to activate it it didnt work and it gave me the error 'OH-OH! It seems your old SIM card number is not valid.'

Although I have checked multiple times that it is the right sim card number, and have tried all of the advice on the forums.

1 REPLY 1
FidoMegan
Former Moderator

Hi Gabriel2

 

Welcome to the Community! Smiley

 

Are you entering the 20 digit SIM starting with 8930 without any spaces?