Not receiving sms from ETS anymore

[YEGAB]

As of recent, I am not receiving  SMS from Edmonton Transport System (number 31100) for station and bus schedules. My family however, does. This is happening on two different phones (Nokia nad Nexus 4) when I switch the SIM so I know it is not a platform-based issue but probably related to my account or my number.

[YEGAB]

Have you checked with them directly? It's extremely rare that a phone can't receive text messages from a specific number. Try with them first and if they can't resolve in. call Tech. Support. They'll be able to look into this.

[Amanda1]

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@YEGAB wrote:

As of recent, I am not receiving  SMS from Edmonton Transport System (number 31100) for station and bus schedules. My family however, does. This is happening on two different phones (Nokia nad Nexus 4) when I switch the SIM so I know it is not a platform-based issue but probably related to my account or my number.

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Hey YEGAB!

Have you been able to find a fix for this?

Also, do you recall ever blocking premium text services recently? This would affect your ability to receive these messages as they are being sent from a short code.

Keep us posted!

[TheOrangeGuy · Accepted solution]

Have you checked with them directly? It's extremely rare that a phone can't receive text messages from a specific number. Try with them first and if they can't resolve in. call Tech. Support. They'll be able to look into this.