There's no need to look for it again 
I already replied to your message and we'll help you in PM.
You won't know unless you give me a chance
I'll definitely do my best to go over everything!
If you can reply to my private message when you are ready, we'll get right on it!
You can access your private message from any page of the community as long as you are logged in.
It is on the top right corner of the page, next to your name.
I'll be waiting on your answer
@tschepens wrote:
Thanks. Reception variables you mentioned are obvious.
My location? The address is on my account! Then try Fido's coverage map to see I'm in a 4G/LTE area (why do I have to tell you this?)
My device? Again, on my account! You could easily have checked that too!
And what does my plan cover/not cover? Seriously? You can't tell?
And EXT coverage helped previously (somewhat) because this is only a major problem at my residential location, for some inexplicable reason.
Hello again,
Well, I don't actually work for Fido so I don't have access to your account information. I'm just some guy trying to help...
Fido's coverage map isn't that accurate.
'The map is a general representation of wireless coverage where indicated. The areas shown are approximate. Actual coverage area may vary from map graphics.'
Cheers
It's important to note that other Community users do not have access to those information.
Doesn't mean that they aren't trying to help!
When it comes to us, we won't have access to your account information unless you reply to the private message I sent you earlier.
We'll be more than happy to help! Simply reply to your PM when you're ready.
No one is trying to insult you and I'm sorry if you feel this way.
Cawtau provided you with very accurate information
I sent you a PM earlier, feel free to reply when you want me to have a look at your account.
-
3134 views
-
4 likes
-
-
