No service

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No service

No service

Laxm
I'm a Participant Level 1
I'm a Participant Level 1
November 2018
November 2018

No service

I switched from Koodo to Fido yesterday. It was working for some time with temporary number given. However, it says no service since yesterday 8:00pm till now. It has been almost 27 hours. I have been to the store where I bought  the plan. However the guy says that they are working to resolve the issue. Totally upset!  

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FidoKenny
Moderator
Moderator
November 2018
November 2018

Hey @Laxm,

 

Welcome to the Community. 

 

This definitely doesn't sound like the kind of experience we want for any of our customers. Did you request a port-in? 

 

Is the number still showing as active with the previous carrier?



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