No service while in US

No service while in US

No service while in US

SOLVED
Acs1
I'm a Participant Level 2

No service while in US

My daughter is traveling on a school trip to the US with her iPhone 6s and has a Fido pulse plan. Her roaming and cellular are turned on but is only getting a "no service" messsge. She can use wifi but that's all. She is in a major city. Any suggestions?

Accepted Solution

Re: No service while in US

Solved by I'm a Participant Level 2 Acs1

Thanks - problem has been solved. Apparently Fido had a block on roaming on the account which has now been corrected. 

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3 REPLIES 3
FidoAlyson
Former Moderator

Hey @Acs1

Welcome to the Community!

Can she try to reset the network settings?

 

 



Acs1
I'm a Participant Level 2

Thanks - problem has been solved. Apparently Fido had a block on roaming on the account which has now been corrected. 

FidoAmanda
Former Moderator

Thanks for letting us know, Acs1!