No service for 3 days and counting

No service for 3 days and counting

No service for 3 days and counting

SOLVED
sr2
I'm a Participant Level 2
I'm a Participant Level 2

No service for 3 days and counting

Hi 

 

I live in BC and have had no service for 3 days. On the first day I contacted via the live chat and they told me there were known issues that were being fixed and it should be up and running again soon. 2 days later still not working. I used the live chat again and was told I would have to call the Tech Support. With what phone?I'm already a bit upset because I've missed an important call during these 3 days.

 

I'm wondering if anyone else is having this problem, or has found the solution.

 

Accepted Solution

Re: No service for 3 days and counting

Solved by Former Moderator FidoTerry

Welcome to the community @sr2! Smiley

 

Sorry to hear you're having issues with your phone. Did you had a chance to restart your phone in the last 3 days. What happens when you try to dial a call afterwards?

 

 

View solution in context
3 REPLIES 3
FidoTerry
Former Moderator

Welcome to the community @sr2! Smiley

 

Sorry to hear you're having issues with your phone. Did you had a chance to restart your phone in the last 3 days. What happens when you try to dial a call afterwards?

 

 



sr2
I'm a Participant Level 2
I'm a Participant Level 2

i restarted the first day but it works now that i did it again

thanks

FidoTerry
Former Moderator

Glad to hear the issue is now resolved! Very_Happy