No service for 3 days and counting

[sr2]

Hi 

I live in BC and have had no service for 3 days. On the first day I contacted via the live chat and they told me there were known issues that were being fixed and it should be up and running again soon. 2 days later still not working. I used the live chat again and was told I would have to call the Tech Support. With what phone?I'm already a bit upset because I've missed an important call during these 3 days.

I'm wondering if anyone else is having this problem, or has found the solution.

[sr2]

Welcome to the community @sr2!

Sorry to hear you're having issues with your phone. Did you had a chance to restart your phone in the last 3 days. What happens when you try to dial a call afterwards?

[FidoTerry · Accepted solution]

Welcome to the community @sr2!

Sorry to hear you're having issues with your phone. Did you had a chance to restart your phone in the last 3 days. What happens when you try to dial a call afterwards?

[sr2]

i restarted the first day but it works now that i did it again

thanks

[FidoTerry]

Glad to hear the issue is now resolved!