No phone calls

No phone calls

No phone calls

Priscilla604
I'm a Participant Level 3

No phone calls

I can't make phone calls!! It's been 24hrs!! HELP!!

 

 

 

17 REPLIES 17
SonyH
I'm a Participant Level 2

I am having the same issue
FidoRachel
Former Moderator

Hey everyone, if you're on the VoLTE or VoWiFi network, you may be unable to place or receive calls.

 

We're already working on it!



melissanunez
I'm a Participant Level 1

I am having the same issue right now. They resetted the signal, but it is still not working. ????

Hey there melissanunez, 

 

Have you tried rebooting your phone? 

 

Let me know Smiley



Creemore
I'm a Participant Level 1

I am expriencing same problem. It just started with me about an hour ago
philipzhan
I'm a Participant Level 3

same problem here in Calgary. Both me and my gf cant make any phone calls 

Priscilla604
I'm a Participant Level 3

I reset my phone and still nothing
kennethmkelley
I'm a Participant Level 3

I'm having this same issue in NB. 

Hey Priscilla604 and welcome to the Community Smiley

 

That doesn't sound right. I'm sending you a PM to get this looked into.

 

 



Priscilla604
I'm a Participant Level 3

My phone won't make calls or accept calls again!!! What's going on FIDO! HELP!!
Priscilla604
I'm a Participant Level 3

HELP, I have two kids and no phone right now

Yup! that's the plan, 

 

@Priscilla604 I'm sending you a private message for more information. 



Snuggly
I'm a Participant Level 2

Please reset her signal. . This worked for me
Nsuleiman10
I'm a Participant Level 1

They reseted my signal countless times last night. It randomly started working again at 1am... but then I went to sleep. Triedu sing my phone at 5pm and noticed it stopped working again.

 

Last night I found a lot of other users were having this issue... 

Hello Nsuleiman10.

 

That's odd. 

 

Did you try to reset your phone once more? 

 

Also, can I confirm with you the error message that you see on your screen?

 

 



Priscilla604
I'm a Participant Level 3

I just did that again.. Still won't work. All calls are " the number u have reached is not assigned" pls help.. I have no other phone at home
FidoMatt
Former Moderator

Hi Priscilla604, 

 

When did this start? Have you tried turning your phone off for a few minutes and re-starting the phone.